@incollection{Ziekow2021, author = {Jan Ziekow}, title = {Administrative Procedures and Processes}, series = {Public Administration in Germany}, editor = {Sabine Kuhlmann and Isabella Proeller and Dieter Schimanke and Jan Ziekow}, publisher = {Palgrave Macmillan}, address = {Cham, Switzerland}, isbn = {978-3-030-53696-1}, pages = {163 -- 183}, year = {2021}, abstract = {.}, language = {en} }