TY - GEN U1 - Sonstiges A1 - Fiedler-Rauer, Heiko A1 - Margies, Burkhard T1 - On the way to the customer BT - German pension insurance is arranging its notices more personally, more comprehensible and shorter. N2 - The notices of Deutsche Rentenversicherung are changing their face. In order to ensure that everybody insured as well as pensioners can better understand the decisions of Deutsche Rentenversicherung, the notices are becoming more comprehensible, clearer and more personal. The poster presentation describes the journey of an interdisciplinary team of Deutsche Rentenversicherung and the most important milestones along the way. KW - Deutsche Rentenversicherung KW - Rentenbescheid KW - Bescheide KW - Verwaltungssprache KW - Amtsdeutsch Y1 - 2021 U6 - https://nbn-resolving.org/urn:nbn:de:0246-opus4-55336 UN - https://nbn-resolving.org/urn:nbn:de:0246-opus4-55336 ER -