@book{MasserStallmeyerFreundetal.2008,
  author    = {Kai Masser and Andra Stallmeyer and J{\"u}rgen Freund and Peter Kr{\"u}ger},
  title     = {Entwicklung und Erprobung eines Monitoringsystems \"Effizienz und Effektivit{\"a}t\" Berliner B{\"u}rger{\"a}mter},
  publisher = {Deutsches Forschungsinstitut f{\"u}r {\"o}ffentliche Verwaltung},
  address   = {Speyer},
  isbn      = {978-3-932112-96-6},
  url       = {https://nbn-resolving.org/urn:nbn:de:101:1-2008102112},
  pages     = {186},
  year      = {2008},
  abstract  = {\_},
  language  = {de}
}