@incollection{Knorr2018,
  author    = {Andreas Knorr},
  title     = {Southwest-Airlines: The Low Cost Pioneer at 35},
  series = {Handbook of Low Cost Airlines},
  editor    = {Sven Gro{\"s} and Alexander Schr{\"o}der},
  publisher = {Erich Schmidt},
  address   = {Berlin},
  isbn      = {978-3-503-10081-1},
  pages     = {77 -- 109},
  year      = {2018},
  abstract  = {.},
  language  = {en}
}