350 Öffentliche Verwaltung
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Although the Council of Europe has been working in the area of administrative law for decades, the body of pan-European general principles of good administration developed by this organisation remains mostly uncharted. This paper attempts to help fill this academic gap by examining the scope and content of the pan-European principles of administrative law stemming from the Council of Europe, with a special emphasis on the principle of good administration. In doing so, the sources of administrative law of the Council of Europe are considered together with the mechanisms by which they penetrate and permeate domestic legal systems. This paper concludes that the work done by the Council of Europe in the administrative field has contributed to a process of harmonisation in its Member States’ domestic law, but that the exact scope thereof has yet to be uncovered and requires further research.
This Paper examines three case studies of “reform excellence” by analysing an online-survey conducted amongst the key actors from three nominee cities of the European Public Sector Award in 2009 and 2011, namely Bilbao (Spain), Mannheim (Germany), and Tampere (Finland). The focus of the survey was the city reform ap-proach as a whole and especially HRM reform approaches.